Black & Decker B2300 Bread Machine

I have been making bread by hand for many years, but find it really ties me to the house on bread making days. So finally buying a bread maker should have been a real treat. I guess I just picked the wrong model. I made two loaves in it, and both did not brown completely on the top. It was only after this happened that I noticed that the lid did not close completely. It lies slightly askew. So no wonder the bread didn't bake completely on top! I called the manufacturer and they told me to take it back to the stores. I will be looking for another manufacturer because if this is a sample of their quality control then I have no confidence in any of their models. They used to be good - I have friends who have owned B&D bread makers for over 10 years - but this new model is a different story.