Bissell 7920 Upright Wet/Dry Vacuum
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- Weight: 22.05 lb.
- Cord Type: Corded
- Design: Upright
- Technology: Wet/Dry
- Tank / Bag Capacity: 1 Gallon
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A let down by Bissell
Pros
Great cleaning in power and efficiency.
Cons
POOR QUALITY & Construction. Problematic solution/water distribution. Small Brush Arm constantly falls off.
Recommended it?
No
The Bottom Line:
The 7920 cleans well but that is it. There are other machines that will clean just as well if not better & are better in quality, use, and ergonomics.
Bissell has always been a reputable and reliable company for carpet cleaners but after several uses I had already discovered that the bads out-weighed the goods on this machine. The reason that I purchased the machine was that I have pets and to keep the carpets free of high traffic dirt and grime. The 7920 cleans wonderfully but is a very awkward machine and not well designed, especially when it comes to ergonomics.
The unit does an excellent job of cleaning and has plenty of suction but fails in many aspects.
First, after using other machines I have discovered the disadvantages of the 'beater-bar-style' cleansers versus agitating brushes. This machine does get the surfaces clean but leaves much underneath. And can really chew up your carpet new or old. If new...things could get...'hairy'.
Second, the 7920 does put out hot water but that is what you put in and it just keeps the water hot. Don't give in on the hype. Second, there is a HUGE system of interconnected hoses throughout the interior of the 7920 that really spell trouble if even one clogs fails or its connection clogs or fails. Things will clog and fail with minerals in water and the introduction of solution. Anyone who owns a pressure washer will understand that hint.
Third, the overall design of the 7920 is quite poor. Nothing is convenient and practically everything is in the way. Do not look for smooth and easy operation here. First you have to unlock the handle bars and lower them to the floor to get the tank out. Then you have to fill the tank which uses a clear rubber bladder system, which is asking for trouble. Bissell should have made a dual tank system instead of getting cute and putting a tank in a tank. Once you have the tank full of hot water be careful because if you get caught up in cleaning you may not have the lid locked and the whole thing will water everywhere. Again if it falls the bladder system is vulnerable to damage because the tank is loosely put together so service and or replacement of the bladder is simplified but problematic for use. Now you have to load and again raise the handle assembly.
Fourth, here is where I ran into a huge design flaw! The lowering and raising of the handle bars, especially over time, puts PRESSURE on the rear two screws and will eventually break free of the upper housing. Leaving you with the bottom sagging and dragging on the ground. The handle assembly is light but is too heavy for the machine to handle .
Fifth, another design flaw I encountered was the so called convenient 'empty' indicator. This feature has two functions. It looks like a spinning fan but is also a filter. If you ever take the cap of this filter/indicator off make sure it is tightly back on otherwise your fluids will leak all over the side and run down onto the belt cover, which has holes by the way, and get on the belt and possibly the pump and/or motor. And the combination of the series of hoses and joins here to make the solution mix with the water. If either is out the fan will stop. If the fan/indicator fails...it will not work. See the problem? You would be better off finding a machine where you mix the water and solution because this feature is an accident waiting to happen. They tried to make it convenient because you do not have a good view of the tank during use but why they make a one inch fan an indicator I will never know. The unit already comes with a 'speed indicator' they could not put and empty light? No, that would be too easy. They should have had two hoses. One solution, one hot water, and let them connect via a dispenser. If you ever see the inside of this thing you will see the series of hoses that is a cause for concern.
Finally, again I ran into some problems with the design of the 7920. You will note in the picture, the small arm brush for smaller jobs that sticks out and up in the picture. Well, this was my biggest pet-peeve from DAY 1! The unit is secured to the machine and will not detach. It will stay like that. If you are cleaning near walls and or objects the arm will constantly fall off and even if you are not near walls or objects will fall off on its own due to motion from use. They really should have made this item able to detach from the machine because it really becomes a problem, not to mention annoying.
The unit does an excellent job of cleaning and has plenty of suction but fails in many aspects.
First, after using other machines I have discovered the disadvantages of the 'beater-bar-style' cleansers versus agitating brushes. This machine does get the surfaces clean but leaves much underneath. And can really chew up your carpet new or old. If new...things could get...'hairy'.
Second, the 7920 does put out hot water but that is what you put in and it just keeps the water hot. Don't give in on the hype. Second, there is a HUGE system of interconnected hoses throughout the interior of the 7920 that really spell trouble if even one clogs fails or its connection clogs or fails. Things will clog and fail with minerals in water and the introduction of solution. Anyone who owns a pressure washer will understand that hint.
Third, the overall design of the 7920 is quite poor. Nothing is convenient and practically everything is in the way. Do not look for smooth and easy operation here. First you have to unlock the handle bars and lower them to the floor to get the tank out. Then you have to fill the tank which uses a clear rubber bladder system, which is asking for trouble. Bissell should have made a dual tank system instead of getting cute and putting a tank in a tank. Once you have the tank full of hot water be careful because if you get caught up in cleaning you may not have the lid locked and the whole thing will water everywhere. Again if it falls the bladder system is vulnerable to damage because the tank is loosely put together so service and or replacement of the bladder is simplified but problematic for use. Now you have to load and again raise the handle assembly.
Fourth, here is where I ran into a huge design flaw! The lowering and raising of the handle bars, especially over time, puts PRESSURE on the rear two screws and will eventually break free of the upper housing. Leaving you with the bottom sagging and dragging on the ground. The handle assembly is light but is too heavy for the machine to handle .
Fifth, another design flaw I encountered was the so called convenient 'empty' indicator. This feature has two functions. It looks like a spinning fan but is also a filter. If you ever take the cap of this filter/indicator off make sure it is tightly back on otherwise your fluids will leak all over the side and run down onto the belt cover, which has holes by the way, and get on the belt and possibly the pump and/or motor. And the combination of the series of hoses and joins here to make the solution mix with the water. If either is out the fan will stop. If the fan/indicator fails...it will not work. See the problem? You would be better off finding a machine where you mix the water and solution because this feature is an accident waiting to happen. They tried to make it convenient because you do not have a good view of the tank during use but why they make a one inch fan an indicator I will never know. The unit already comes with a 'speed indicator' they could not put and empty light? No, that would be too easy. They should have had two hoses. One solution, one hot water, and let them connect via a dispenser. If you ever see the inside of this thing you will see the series of hoses that is a cause for concern.
Finally, again I ran into some problems with the design of the 7920. You will note in the picture, the small arm brush for smaller jobs that sticks out and up in the picture. Well, this was my biggest pet-peeve from DAY 1! The unit is secured to the machine and will not detach. It will stay like that. If you are cleaning near walls and or objects the arm will constantly fall off and even if you are not near walls or objects will fall off on its own due to motion from use. They really should have made this item able to detach from the machine because it really becomes a problem, not to mention annoying.
