Asko W6222 Top Load Washer
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- Volume Capacity: 3.3 cu/ ft
- Weight Capacity: 13.22 lb.
- Load Type: Top Load
- Washer Type: Washer
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GREAT WARRANTY...YOU WILL NEED IT!
Pros
Pride of ownership for six months
Cons
Very frequent failures
Recommended it?
No
The Bottom Line:
You should not buy an Asko due to their poor reliability and their equally poor customer service.
Asko has a slogan, "built to last longer". While the machine might indeed be built to last, it is NOT built to WORK for any extended length of time. If you are thinking about buying ASKO, then consider this. I don't write reviews very often, I loved my Asko washer for the first six to eight months, and I have never been so disgusted with a purchase in my life. I was an ASKO washer owner for a little over three years. Over that time I got to see the repair person 9 times; often had to wait SEVERAL weeks for parts to come in; and learned about extremely poor customer service. I also got to use the local coin laundry machines when my ASKO was sitting around waiting for parts. Please note that there was not one element that broke, but every part of the machine seemed to fail at least once during my ownership. Of course the SS tub did not corrode through and I never got to use that life-time warranty! I did learn from the repair person that he had a very close relationship with several Asko owners in the area. In April 2007 the coveted Asko warranty ran out and the ASKO machine died the very next months, and only fours months since the last service call. Since I could not bring myself to pay $150 for a service call and an at least two week wait for parts, I bought a Maytag Epic. Note: the Maytag does a noticeably better job cleaning than the ASKO machine ever did.
As for customer service by ASCO USA...dealing with ASKO as a customer is a non-starter... they don't care and will send you a letter telling you that their warranty language absolves them from paying the costs associated with several weeks of coin laundry expenses. So if you are thinking about the warranty as an advantage, it is because you will use it over and over, and over again. Bottom line: unless you like gambling (will the washer work today? will the part be here this week? I wonder if the repair person works weekends? (no…and it will be a holiday on top of that) then give Asko a very wide berth.
It is also my belief that any ecological advantage the Asko washer has with respect to water and detergent use is nullified by at least the costs associated with flying in parts from Texas, and the energy input required to recycle a three year old machine.
As for customer service by ASCO USA...dealing with ASKO as a customer is a non-starter... they don't care and will send you a letter telling you that their warranty language absolves them from paying the costs associated with several weeks of coin laundry expenses. So if you are thinking about the warranty as an advantage, it is because you will use it over and over, and over again. Bottom line: unless you like gambling (will the washer work today? will the part be here this week? I wonder if the repair person works weekends? (no…and it will be a holiday on top of that) then give Asko a very wide berth.
It is also my belief that any ecological advantage the Asko washer has with respect to water and detergent use is nullified by at least the costs associated with flying in parts from Texas, and the energy input required to recycle a three year old machine.
